Safe Access

Email Instruction Sheets

For all current devices and software, please use this interactive email help wizard first to assist you in setting up your computer, phone, or tablet, or other device. If this does not help you, or you are using an older software, please use the classic help sheets below.

Email Help Wizard

Classic Software Configuration Sheets (Older Software):
Wireless Device Setup:

Moving to a another computer
Outlook 2007, 2003, 2002
Moving messages, etc.
Outlook 2003
Moving Personal Address Book
Outlook Express
Moving all Data

If you can receive email, but can not send email, use one or both of the following solutions to resolve the problem.
  • Be sure Server Authentication is turned on. This solution is explained in the illustrated the Setup Guides for each email client (software).
  • Some Internet Service Providers (ISPs) require that all outgoing mail be sent through their outgoing server. If you have tried the first solution without success, contact your ISP to see if this is the case and, if so, ask them for their settings to enter in the Outgoing mail settings, instead of using the ones listed in the Setup Guides.

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